When it Comes to Promoting Your Well-being Program, Cultural Dynamics Matter
Companies seeking to support the well-being of a distributed global workforce must be mindful of the cultural dimensions that impact how people engage with them. In this new report, we share first-of-its-kind research and guidance for activating a global, culturally aware well-being strategy.
80% of global enterprises agree that workforce well-being is important. However, leaders of multinational and global companies can’t afford to assume that the well-being of their employees will take care of itself; poor mental well-being has a direct, negative impact on business outcomes. And in a recent Gallup survey, more than 40% of employees worldwide reported feeling stress and worry the day before. A workforce well-being solution is needed, for your people AND your business.
Deep-rooted cultural differences shape attitudes toward many employee benefits. For example, a popular mindfulness program in Southeast Asia may falter with employees in Latin America if it’s not messaged appropriately. For a global population, messaging about digital well-being tools also has to cut through the noise of high-volume corporate communications.
To date, leaders haven’t had research-backed guidance for crafting effective, culturally aware messaging to activate global populations with a well-being and resilience solution.
They do now.
Developing the first-ever global, culturally specific, well-being activation plan
meQ partnered with Hofstede Insights, a world leader in the study of cultural dynamics, to examine how culture influences people’s interactions with well-being messaging, and how leaders can leverage this information to improve enrollment and engagement across their well-being programs.
Together, we drew on research by the late Professor Geert Hofstede (who wrote the book on how culture affects values in the workplace) and colleagues, and then leveraged large data sets on resilience and cultural dynamics to focus on three questions:
How does culture influence adoption of digital well-being tools around the globe?
Does who delivers marketing messages impact adoption of digital well-being tools?
Does resilience differ across cultures?
Our findings revealed concrete, transformative intelligence on how leaders can deploy well-being programs across cultures, who is best situated to deliver them, and what skills resonate with which populations.
For example, cultures that value individualism, as in northwestern Europe and the U.S., tend to respond to well-being messages of self-improvement and personal achievement. However, over two-thirds of the world’s population lives in Collectivist cultures, like those found in Vietnam and China. Messaging to these employees more often connects when it acknowledges group benefits, social relationships, and trustworthiness.
Activating global populations for mental well-being and resilience
Our new report shares the essential cultural dimensions that shape successful well-being activation for multinational and global companies. We also cover:
The impact of culture on identity and well-being
How to work with a culture’s reactions to new experiences
Why certain resilience skills play differently across cultures
Who should deliver messaging for strong program adoption
A case study on workplace well-being in India
Mental well-being is critically important for the global workforce. By prioritizing it, organizations can improve the health and wellness of their employees, increase productivity, and create a positive and supportive work environment.
Our research with the Hofstede Institute is unequivocal: These positive outcomes occur only when leaders tailor employee well-being communications to local culture.
meQ is the #1 global digital resilience solution to build workforce well-being and performance. We offer our platform in 14 languages spoken by 57% of the world’s population, with proven activation best practices and cultural support. Reach out to a meQ specialist to make your global workforce a force for growth.
Pam Boiros is CMO of meQuilibrium, the engagement, performance, and well-being solution which helps enterprises build workforce potential based on the science of resilience. During her two decades-long career in HR Tech, Pam has brought transformative tech to the market and changed the way the category is perceived. Pam’s work has been featured in Harvard Business Review, the Association for Talent Development, and Bloomberg Law. She was also a part of a global panel of learning experts in People Matters’ Talent Tech Evolve conference and has been a keynote speaker at many national events, including CLO Symposium, HR Sales and Marketing Institute Summit, and LearnTrends.
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