There’s a voice in your head that tells you that you could do better—at everything. Especially this time of year. Could have bought a better gift; hosted a better party; found a better tree.
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Frontline workers are often your company’s largest population. In most organizations, they’re also the least likely to know what mental health benefits they have, or how to use them. That’s not an engagement problem. It’s a delivery problem. And when benefits go unused, the costs don’t disappear. They show up…
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