While it’s not yet clear the extent to which COVID-19 will take its toll on our collective epidemiological, social, and economic health, businesses are preparing for multiple scenarios.
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Picture this: an overloaded project manager on a product launch team sends a late-night message to her peers: “I can’t get these final changes done in time—anyone able to help?” By morning, two teammates have already jumped in, reworked the files, and sent them back ready to ship. No extra…
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